[RESOLVED] Brief Colt/Lumen Outage - Saxon House, Cheltenham
Scheduled on 13/09/2026 15:21:00 Status Resolved Fault / Issue Estimated finish 13/09/2026 15:27:00Dear customer,
We are writing to inform you of a brief network outage affecting our Colt/Lumen internet connection to Saxon House, Cheltenham that may have affected some customers.
Start time: 15:21 BST
Duration: Approximately 6 minutes
Status: Resolved
The connection has since returned and currently appears stable. We are continuing to investigate the root cause of the issue and will share further details if anything significant comes to light.
We apologise for any inconvenience this may have caused and appreciate your understanding.
Please don't hesitate to get in touch if you are still experiencing any issues or have any questions.
Kind regards,
Blynx AIM NOC Team