Loss of Redundancy: London Circuit Down, Saxon House (Service Unaffected)
Scheduled on 24/07/2026 12:52:00 Status Completed Maintenance Estimated finish 25/07/2026 15:52:00Dear client,
We are writing to inform you of a loss of redundancy affecting your connectivity via Saxon House.
At 12:50 BST today, the London circuit supplied by Lumen (Colt) went down. Service remains up and running via our two remaining links, so you should not be experiencing any disruption at this time.
Our team is currently investigating the cause of the London circuit outage and working to restore it as quickly as possible. Until it is restored, your connection is operating with its usual backup path
We will provide a further update once we have more information. If you have any questions in the meantime, please do not hesitate to contact our NOC team.
Thank you for your patience.
Kindest Regards,
Blynx AIM NOC Team
Related servers / services
Subject: Planned Maintenance Notification: PLC Replacement in Power Room A, 25th July
Scheduled on 25/07/2026 08:00:00 Status Completed Maintenance Estimated finish 25/07/2026 20:00:00Dear Customer,
We are writing to inform you of scheduled maintenance affecting equipment within our facility. Please see the details below.
What
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During our daily infrastructure checks, a fault was identified with a Programmable Logic Controller (PLC) in Power Room A. As a precautionary measure, the affected PLC is scheduled to be replaced.
Throughout the works, Power Room B will remain fully operational, and our standby generators are configured to hold the full building load without issue. As a result, the risk of any power loss to client servers is considered minimal.
Where
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Power Room A at our data centre facility. Power Room B and all associated infrastructure will continue to operate as normal.
When
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Saturday 25th July, between 08:00 BST and 20:00 BST.
The replacement itself is expected to take no longer than two hours. However, we have allocated the full window from 08:00 to 20:00 to allow for any unforeseen circumstances and to ensure the work is completed safely and without haste.
We do not anticipate any service interruption during this period. Should you have any questions or concerns, please do not hesitate to contact our operations team, who will be happy to assist.
Thank you for your continued trust in our services.
Kind regards,
Operations Team
BLYNX AIM
Related servers / services
Service Notification, Brief Grid Power Event (No Impact)
Scheduled on 27/06/2026 12:20:00 Status Finished Estimated finish 27/06/2026 12:40:00Dear Customer,
Earlier today, the quality of power supply from the grid momentarily dropped.
Our UPS systems took over immediately and sustained the full data centre load throughout. No equipment within the building was affected and there was no impact to service.
Our team was alerted instantly by our monitoring systems and investigated. The cause was confirmed as a short drop in grid power quality.
We are continuing to monitor and do not anticipate any recurrence. Should anything change, we will update you accordingly.
Kind regards,
Data Centre Operations Team
Blynx AIM Limited